Artificial intelligence is here to help. Far from being an abstract, futuristic, and intimidating concept, Artificial Intelligence tools exist to make your professional life easier in tangible ways, most often by saving you time on manual work. Below, we’ve curated a roundup of tools at your disposal to make life better for the entire ecosystem of your association.

Twyla AI

What is it?

A customer support chatbot. Using ‘Hybrid Brain’ and ‘Customer Intelligence’ technologies, Twyla provides the correct information in the correct tone, fast. The chatbot is trained to work with third-party data, widening its problem-solving potential.

How can it help you?

Busy people hate to hang around on hold with a call center. Twyla covers your organization’s back by providing snappy answers to the most common and easily-solved problems of members. The time your staff spends responding to queries reduces drastically, leaving them to work on the bigger picture. Find out more on the Twyla website.

Grip Event Networking App

What is it?

Like an online dating platform, but for professional matchmaking. For anyone unfamiliar with the format of contemporary online dating apps, the Grip version goes like this: you create an anonymous profile listing your interests, swipe through other profiles of those in proximity to you, and only if you ‘match’ do you get the opportunity to message each other and form a connection. No rejection, just mutual interest.

How can it help you?

Grip is designed for building community at events. It allows you to scope out who’s around you so that you can meet up in person at the event after interacting via the app. The user experience is quick and easy: event attendees can login via their existing social media profiles. This is the perfect way for your members to maximize their networking efficiency and opportunities for in-person meetings. Find out more.

rasa.io

What is it?

Content curation designed specifically for an association’s needs. We bring your association’s emails to the next level by using Artificial Intelligence technology that learns about individual members and customizes their content experience. Each newsbrief created is individualized with relevant industry news based on what is most interesting to that specific person.

How can it help you?

Our technology can help you personalize emails to members so they only receive content geared toward them. Members will thank you for subtly pointing them in the direction of information they need, without even knowing AI is involved in saving them the time and stress of filtering through today’s endless stream of content. No more “Mark as Spam” for your weekly newsletter! Request a demo.

Clara

What is it?

The cheapest personal assistant you’ll ever hire. Virtual assistant Clara can’t pick up your dry cleaning, but she can schedule appointments for you. By CC-ing the PA into your email arrangements, she picks up the information she needs and interacts with external parties personably and helpfully, until you’ve scheduled a meeting time and place that suits everyone.

How can it help you?

Clara can save you the pain of slow email exchanges to schedule a twenty minute call, only to have someone cancel or reschedule at the last minute. You can use the time you save to fit in more preparation and even more meetings! Find out more.

Concierge Eventbot

What is it?

A messaging service tailored for your event. Concierge is not an app – it can be used through SMS or Facebook and other existing messaging services to share information throughout an event. Your organization can personalize the bot with your own name and design. Attendees can also request real-time human assistance through the bot, so event staff can solve problems as they come up.

How can it help you?

Concierge gets information to your conference attendees fast. Need to welcome new members as they arrive? Make an announcement about a rescheduled panel? Notify volunteers about the location of a post-conference party? Concierge sends out messages to everyone who is signed up, you can tailor who receives what based on the participant, and attendees can opt in and out of notifications by setting their own preferences. Conferences are stressful enough as it is. Learn more.

Watson Natural Language Understanding

What is it?

Natural Language Understanding (NLU) uses machine reading comprehension to analyze text. Input an article, a transcription, or a series of social media posts into the tool, and it will identify keywords, emotions, overall sentiment, and categories.

How can it help you?

Think of it as market research. Are people talking about your association on social media? Do you need to gain insights from responses to a mass member survey? Or gauge public opinion on an area of advocacy work? Instead of having someone read through everything, NLU provides instant analysis. If you have enough data to create a clear picture, this can save time on performing traditional, manual market research work like cold-calling members. Find out more.

Of course, these are just a few of the Artificial Intelligence tools that are out there. Did we miss any? Is there something else that you are using currently and can’t live without? Let us know below; we’re always looking for new tools!