What We're Thinking About

The Unexpected Significance of a Question Posed

19 Jan 2017

I asked the question: "what does community engagement look like to you?" and the responses offer a crucial lesson for community managers.

3 Ways to Use the Online Community to Boost Your Next Event

17 Jan 2017

When you’re planning association events and want to maximize member involvement and attendance, look no further than your own engaged online audience.

The Business Argument Around Starting an Online Community

12 Jan 2017

Your online community is only sustainable if it makes sense from a business standpoint. Here are some indications of direct ROI.

Do You Shower Your Super Users With Love?

10 Jan 2017

Your super users are the reason why your community is thriving. Are you letting them know how important they are?

Community Manager Appreciation Day!

05 Jan 2017

Mark your calendars. On January 23rd we show our appreciation for our favorite community managers.

5 Little Known Facts About Online Communities

04 Jan 2017

5 statistics about online communities that show the value they can provide to your organization.

Reflecting on the Forgotten Human Element of Online Communities

23 Dec 2016

How associations should consider the people behind the pixels and humanize their online communities.

Never Stop Asking These 3 Questions about Your Member Engagement

20 Dec 2016

3 easy and realistic ways that associations can shake up their member engagement strategies moving forward. Because big change doesn't have to mean big budget.